Grace Diagnostic Centre

1. Verification of Referrals

• Points are awarded only after the patient has completed payment, undergone the scan, and a valid radiology report has been issued.
• The referring doctor/nurse must be recorded in the system at the point of registration.
• Each referral is subject to cross-checking with patient records.

2. Eligibility Controls

• Only licensed doctors (Medical & Dental Council) and registered nurses (Nursing & Midwifery Council) are eligible.
• GDC staff members are strictly excluded from earning points.
• Self-referrals (doctors/nurses referring themselves or family repeatedly) will be reviewed and may be disqualified.

3. Limits & Expiry

• Points must be redeemed within three (3) months of allocation; unused points automatically expire.
• Redemption is limited to once per quarter per participant.
• Points are non-cash, non-transferable, and cannot be exchanged for discounts.

4. Oversight & Audit

• Monthly reconciliation by Maxwell (Operational Coordinator).
• System verification & reporting by Francis (Technical Coordinator).
• Quarterly audit checks by Accounts/Internal Audit to detect abuse or inconsistencies.

5. Fraud Prevention

• Referral claims must be supported by a referral note or request form.
• No retroactive claims will be accepted (after the patient has already been scanned).
• Patients may be randomly asked at registration to confirm their referring doctor/nurse.

6. Disqualification & Penalties

• Any fraudulent, unethical, or manipulated referral will result in immediate disqualification from the program.
• Grace Diagnostic Centre reserves the right to suspend or terminate participation of any doctor/nurse found abusing the program.